Legal

    Privacy Notice

    1. INTRODUCTION

    1.1 Welcome to the Gateway AI privacy notice.

    1.2 Gateway Product Solutions Ltd, trading as Gateway AI ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This privacy notice will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) or use our services, and tell you about your privacy rights and how the law protects you.

    2. IMPORTANT INFORMATION AND WHO WE ARE

    2.1 Purpose of this privacy notice

    This privacy notice aims to give you information on how we collect and process your personal data through your use of this website, including any data you may provide through this website when you sign up to our newsletter, purchase a product or service, or take part in a competition.

    This website is not intended for children and we do not knowingly collect data relating to children.

    It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.

    2.2 Controller

    Gateway Product Solutions Ltd is the controller and responsible for your personal data.

    We have appointed a data privacy manager who is responsible for overseeing questions in relation to this privacy notice. If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact the data privacy manager using the details set out below.

    2.3 Contact details

    Our full details are:

    Full name of legal entity: Gateway Product Solutions Ltd (trading as Gateway AI)

    Email address: hello@gatewayapp.ai

    Postal address: 6B Hunter Street, East Kilbride, Glasgow, Scotland, G74 4LZ

    You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

    3. THE DATA WE COLLECT ABOUT YOU

    3.1 Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

    3.2 We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:

    • Identity Data includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth and gender.
    • Contact Data includes billing address, delivery address, email address and telephone numbers.
    • Financial Data includes bank account and payment card details.
    • Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.
    • Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
    • Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.
    • Usage Data includes information about how you use our website, products and services.
    • Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

    4. HOW IS YOUR PERSONAL DATA COLLECTED?

    4.1 We use different methods to collect data from and about you including through:

    • Direct interactions. You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, email or otherwise.
    • Automated technologies or interactions. As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies.
    • Third parties or publicly available sources. We may receive personal data about you from various third parties and public sources.

    5. HOW WE USE YOUR PERSONAL DATA

    5.1 We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

    • Where we need to perform the contract we are about to enter into or have entered into with you.
    • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
    • Where we need to comply with a legal or regulatory obligation.

    6. DISCLOSURES OF YOUR PERSONAL DATA

    6.1 We may have to share your personal data with the parties set out below for the purposes set out in the table in paragraph 4 above.

    • Internal Third Parties.
    • External Third Parties.
    • Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets.

    6.2 We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

    7. DATA SECURITY

    7.1 We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.

    7.2 In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.

    8. DATA RETENTION

    8.1 We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

    9. YOUR LEGAL RIGHTS

    9.1 Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to:

    • Request access to your personal data.
    • Request correction of your personal data.
    • Request erasure of your personal data.
    • Object to processing of your personal data.
    • Request restriction of processing your personal data.
    • Request transfer of your personal data.
    • Right to withdraw consent.

    9.2 If you wish to exercise any of the rights set out above, please contact us.